Planet Labs

Planet designs, builds, and operates the largest constellation of imaging satellites in the world. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. Planet is both a space company and data company all rolled into one.

Planet invented the concept of “agile aerospace”. No one has the capabilities to scan the Earth every day. Customer demand has steadily increased, and to set us up for future success, we set out to build and Earth Data Platform. The goals are to to bridge the gap between geospatial data, and solutions to some of the most critical global challenges, and to make Earth Observation (EO) data more accessible and actionable to decision makers across industries.

To that end, the Product Design team analyzed the current state of the product experience: we identified customer pain points in collaboration with Global Customer Success, we created detailed user journeys to depict today’s customer experience.
We created a future vision of the Earth Data Platform, and described and visualized what a unified User Experience would be. We created core concepts and linked those to the system architecture by collaborating with the engineers. We further developed an end-to-end prototype that we used to depict the concepts, to invite discussion with internal divisions and customers to iterate and improve the future product experience.

See a summary of work that the team and I created.
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